R-series Radar Updating on a Mac Computer

Note: As of 12/4/24 this is a work around for the current malware notice that has been showing up on various MacOS driven devices. We will continue to develop the next tool version so that users will not need to use this guide in the future. 

Link to work around guide: Helpdesk : Uniden 

Step 1. Go to uniden.com and select the support tab. Then select Downloads and Manuals.

Step 2. Next, enter your model number into the search bar and press enter. Select the most recent version of the update tool, including "MAC", as well as the database. Please note that for MAC Version 2.14, the "M" series devices are not currently working well with our software. We are working closely with Silicon Labs to try and resolve this issue as soon as possible. Unfortunately, we do not currently have a specific time frame for resolution.

Step 3. Begin installing the set-up wizard and accept all prompts as you proceed through this process.

Step 4. Next, you will be presented with the update tool itself. Proceed by plugging in your radar via the provided USB cable that came with your unit. After your computer recognizes the USB, select the tab that says “UPDATE”.

Note: The display on the radar will not light up during this process as this port is strictly for data transfers. You do not need to provide power to the RJ11 port on the unit during updates. Doing so may result in potential damage to the unit.

Step 5. Once on the “Update” tab, select Start Update. Follow the prompts accordingly.

Step 6. Once the unit has finished the update, you should see a text prompt stating “Update Completed!”. Once you receive this prompt, press "OK". You are now free to unplug and resume using the product as normal.