Note: As of 12/26/24 we have removed the work around for the malware issue and we will continue to work with our developers to provide a solution moving forward. Once we are provided more information regarding anything involving MacOS support we will be sure to provide the information here.
Step 1. Go to uniden.com and select the support tab. Then select Downloads and Manuals.
Step 2. Enter your model number in the search bar and press enter. Select the most recent version of the update tool, as well as the database. ***For this example, we are using an R3.
Step 3. Begin installing the set-up wizard. Accept all prompts as you proceed through this process.
Step 4. Next, you will be presented with the update tool itself. Proceed by plugging in your radar via the provided USB cable that came with your unit. After your computer recognizes the USB, select the tab that says “UPDATE”.
Note: The display on the radar will not light up during this process asthis port is strictly for data transfers. You do not need to provide power to the RJ11 port on the unit during updates. Doing so may result in potential damage to the unit.
Step 5. Once on the “Update” tab, select "Start Update" and follow the prompts accordingly.
Step 6. Once the unit has finished the update, you should see a text prompt stating “Update Completed!” Once you receive this prompt, press "OK". You are now free to unplug and resume using the product as normal.
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